SUPPORT

We are here to help.

For licensing, billing, setup and build questions, contact WooMobile support from the email used for your purchase.

Before contacting support

Include your store domain and plugin version.
For a build issue, include the build date and the status shown in the CMS.
For billing, include the WooMobile order number but never send card details or passwords.
For a license issue, include only the final four characters of the key.

Licensing help

A license is limited to one store activation. If you move domains or reinstall the store, use the supported deactivate flow first. We can help verify the active domain when the original installation is no longer accessible.

Checkout and billing

Kashier processes secure payment checkout. WooMobile manages plan access, order records, billing support and eligible corrections without storing full card information.

Security

Never send passwords, one-time codes, private keys or full license keys by email. If you believe an account or license has been exposed, contact support immediately.

Questions? Email support@woomobile.app.