BILLING — UPDATED 10 AUGUST 2026

Refund policy

WooMobile reviews refund requests consistently with the checkout terms, applicable consumer law and the conditions below.

How to request a refund

Email support@woomobile.app within 14 days of the original purchase with the order email, order number and reason for the request. Do not include card information.

Eligibility

Eligibility depends on the checkout terms, applicable law and whether the license or digital service has already been materially used. Downloaded production builds, completed custom work, abuse and purchases made with false information may not qualify except where the law requires otherwise.

Renewals

Where automatic renewal is explicitly enabled, a subscription can be cancelled to prevent its next renewal. Renewal charges are normally non-refundable once the new billing period has started, except when required by law or when a documented billing error occurred.

Processing

Approved refunds are returned through the payment provider to the original payment method. Bank processing times vary. Refunded licenses are deactivated and access to paid services ends.

Chargebacks

Please contact support before opening a payment dispute so we can investigate the order. Fraudulent or abusive chargebacks may result in immediate license suspension.